Lost Something?
Complete our Lost Item Enquiry Form and we'll do our best to reunite you with your item.
Please be aware
We provide Lost Property services for certain Rail Operators, Rail Stations, Airports and Airlines only.
The below section details which transport organisations we provide Lost Property Services on behalf of.
Station & Train Lost Property Services:
We provide Lost Property services for Network Rail, Mainline Stations & Southern Rail only.
If you have not lost your items at one of the following stations:
London:
Charing Cross Station, Euston Station, Liverpool St. Station, King's Cross Station, Paddington Station, St Pancras International Station, Victoria Station
North Britain:
Birmingham New St Station, Edinburgh Waverley Station, Glasgow Central Station, Leeds Station, Liverpool Lime St Station, Manchester Piccadilly Station
Or travelling with one of the below
Rail Operators:
Southern Rail
We recommended that you contact the relevant Station / Rail Operator as a priority.
We do not provide lost property service for the London Underground. If you have lost an item on the London Underground please contact TFL[https://tfl.gov.uk/help-and-contact/lost-property]direct and DO NOT log an enquiry with us.
Airport / Airline Lost Property Services:
In the UK we provide airport Lost Property services for London Gatwick, London Luton, London Stansted and Manchester Airports only.
At Dublin Airport we only provide Lost Property Services for selected airlines only. We do not provide Lost Property service for Dublin Airport itself.
If you have not lost your item at any of these airports (or arriving / departing from the above airports) please contact the relevant airport / airline directly.
Reuniting You with Your Items
Lost Property.org is dedicated to reuniting confiscated or lost items with its rightful owner. Simply complete our quick and easy Lost Item Enquiry Form and if your belongings have been found we can arrange for them to be returned to you. Working with both transport operators and passengers, we use state-of-the-art technology to match lost property enquiries against a detailed and sophisticated database of property found at the UK airports and train stations we work with.
Return Service
First log your lost item via our Lost Item Enquiry Form and if our systems return a match we'll be in touch. Once a match is established (subject to proof of ownership checks) you can either collect your item in person direct from the appropriate Lost&Found office or we can arrange for your belongings to be sent to you by courier. Our return service offers a competitively priced door-to-door service for the safe and secure delivery of your missing items no matter where you are in the world.
More InformationWhat Happens Next?
How do I go about finding lost items?
Through our simple online Lost Item Enquiry Form you can submit information about your lost possessions at the click of a button. Our expertly trained staff will contact you, via email or SMS, as soon as an item match is established. After verification of your identity and some essential security questions, we can reunite you with your lost property. Visit our FAQs page for more information and useful advice on how to use our service to find your lost property.
Our Lost Property Locations
If you have lost an item at one the below passenger terminals or whilst using the service of a transport operator listed below please log your lost item online using our Lost Item Enquiry Form.
- London Luton Airport Operations Ltd
- Gatwick Airport Ltd
- Manchester Airport Group
- Network Rail
- Southern Rail
We provide lost and found services to the above transport and passenger terminal operators only.
More InformationLog Your Lost Item Online
The best way to notify us of a lost item is to use our online Lost Item Enquiry Form. Completing this form ensures that we have a record of your lost item in our system and can begin querying our databases for possible matches.
Please give us a little time to identify your possessions - we receive and process thousand of lost items daily!
Should we find a possible match one our lost property officers will be in touch using the details provided. We recommend you complete a Lost Item Enquiry Form online as soon as you realise an item has been lost. Please be aware that it can often take days for lost items to be handed in.
For lost property office opening times and collection points please visit our Locations page.
More Information