Complete our Lost Item Enquiry form and we'll do our best to reunite you with your item.
Please be aware
We provide Lost Property services for certain Rail Operators, Rail Stations, Airports and Airlines only.
The below section details which transport organisations we provide Lost Property Services on behalf of.
Station & Train Lost Property Services:
We provide Lost Property services for Network Rail, Mainline Stations & Southern Rail only.
If you have not lost your items at one of the following stations:
Charing Cross Station, Euston Station, Liverpool St. Station, King's Cross Station, Paddington Station, St Pancras International Station, Victoria Station
Birmingham New St Station, Edinburgh Waverley Station, Glasgow Central Station, Leeds Station, Liverpool Lime St Station, Manchester Piccadilly Station
Or travelling with one of the below
We recommended that you contact the relevant Station / Rail Operator as a priority.
You are welcome to log a Lost Item Enquiry via our site in addition to contacting the relevant Station / Rail Operator as there is the possibility that your item could have been handed in to us at one of the above stations upon the train’s termination at final destination.
We do not provide lost property service for the London Underground. If you have lost an item on the London Underground please contact TFL[https://tfl.gov.uk/help-and-contact/lost-property]direct and DO NOT log an enquiry with us.
Airport / Airline Lost Property Services:
In the UK we provide airport Lost Property services for London Gatwick, London Luton, London Stansted and Manchester Airports only.
At Dublin Airport we only provide Lost Property Services for selected airlines only. We do not provide Lost Property service for Dublin Airport itself.
If you have not lost your item at any of these airports (or arriving / departing from the above airports) please contact the relevant airport / airline directly.
Reuniting you with your items
Lost Property.org is dedicated to reuniting confiscated or lost items with its rightful owner. Working with both transport operators and passengers, we use state-ofthe-art technology to match lost property enquiries against a detailed and sophisticated database of property found at the UK airports and train stations we work with. Simply complete our quick and easy Lost Item Enquiry Form and if your belongings have been found we can arrange for them to be returned to you.
Whether you have lost property in London or elsewhere, if it has been handed into one of our Lost&Found offices you can either come down to collect it from us or we can arrange for your belongings to be sent to you by courier. Our return service offers a competitively priced door-to-door service for the safe and secure delivery of your missing items no matter where you are in the world.More Information
What Happens Next?
How do I go about finding lost items?
Through our simple Lost Item Enquiry online form, you can submit information about your possessions at the click of a button. Our expertly trained staff will contact you, via email or SMS, as soon as an item match is established. After verification of your identity and some essential security questions, we can reunite you with your lost property. Visit our FAQs page for more information and useful advice on how to use our service to find your lost property.
With 19 Lost Property Offices across the UK locating your lost items has never been easier.
We currently provide lost and found services to the following transport and passenger terminal operators:
- London Luton Airport Operations Ltd
- Gatwick Airport Ltd
- Manchester Airport Group
- Network Rail
- Southern Rail
The best way to notify us of a lost item is to use our online Lost Item Enquiry Form. Completing this form ensures that we have a record of your lost item in our system and can begin querying our databases for possible matches.
Please give us a little time to identify your possessions - we receive and process thousand of lost items daily!
Should we find a possible match one our lost property officers will be in touch using the details provided. We recommend you complete a Lost Item Enquiry form online as soon as you realise an item has been lost as it can take some time for items to be handed in.
For specific contact details for our lost property facilities around the UK, please visit our Locations page.More Information